NEW! Problem Solving Essentials
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Description - Problem Solving Essentials

Front-line managers and supervisors are faced with problems that must be solved every day. The effectiveness of each manager in successfully solving problems is highly variable. Learning and applying a basic problem-solving framework and applying basic Lean principles, every supervisor and manager can greatly improve their problem solving effectiveness. Learn a simple but powerful problem solving framework during this 4-week all virtual course. The OpusWorks® Go 4 It four-step problem-solving framework incorporates time proven Lean tools like A-3, Plan-Do-Check-Act (PDCA), Eight Wastes, Error Proofing and many others into an Identify It, Dig Into It, Fix It and Track It framework. OpusWorks’® time-proven and highly interactive e-Learning modules teach the fundamentals, followed by weekly virtual classroom session to engage with our world class instructors, and collaborate with fellow students with hands-on exercises to reinforce and practice their newly learned problem solving skills.

What is included?

Total e-Learning = 8 hrs Total Classroom = 6 hrs *This course can be employed with our live or virtual Blended Learning classroom approach.
Introduction to Problem Solving A3 Problem Solving PDCA Introduction to Lean Principles Introduction to Lean for Office and Services Eight Wastes SIPOC Mapping the Process Cause and Effect Diagrams Pareto Analysis Error Proofing